FAQs
MOQ
Minimum Order: €150 (excluding VAT)
Shipping
Upon receipt of payment, we prepare the order within 48 hours. The delivery times are as follows:
France: 2 to 3 days
Europe: 4 to 7 days
Overseas and International: 5 to 10 days
Payment
Credit Card
EUR (€) Transfers:
Beneficiary: PEPIN
Bank: QONTO
IBAN: FR76 1695 8000 0181 6056 9074 482
BIC: QNTOFRP1XXX
GBP (£) Transfers:
Account Holder: PEPIN
Sort Code: 04-29-09
Account Number: 36298409
Bank: Revolut Ltd
Address: 7 Westferry Circus, E14 4HD, London, United Kingdom
Packaging
Our ollas, duos, and self-watering pots are packed in individual boxes, each containing usage instructions.
Do you have another question?
Inès is here to help you! Our customer service is available Monday to Friday from 9:30 a.m. to 6 p.m. (excluding French public holidays).
Average response time: 2 hours